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Terms and Conditions
Welcome to Starlume. By using our website and making purchases, you agree to the terms below.
Use of Our Website
You must use our website legally and not engage in harmful, abusive, or fraudulent behavior. We may suspend accounts that violate these rules.
Products & Orders
We may update product details, correct errors, or cancel orders if necessary (including for suspected fraud). If an order is canceled, we will notify you and issue a refund.
Payments
All payments must be valid and authorized. Payment processing is handled securely by trusted third-party providers.
Shipping & Delivery
Delivery times are estimates. We are not responsible for delays caused by shipping carriers or incorrect delivery information provided by customers.
Returns & Refunds
Returns must follow our Return Policy. Items must be returned in acceptable condition to qualify for a refund or exchange.
Intellectual Property
All website content (images, text, logos, designs) belongs to Starlume. You may not copy, share, or use our content without permission.
Limitation of Liability
We are not liable for:
- website errors or downtime
- incorrect product info
- indirect or accidental damages
- misuse of our products
Use of the website is at your own risk.
Privacy
Your data is handled according to our Privacy Policy.
Changes to Terms
We may update these terms at any time. Changes take effect once posted on our website.
Contact
Questions?
Contact us at starlume112@gmail.com
Return and Refund Policy
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
- Terms of return: Returns within 7 days of ordered delivered.
- State of return (e.g. unworn)
- Reason for return (e.g. damaged or wrong products)
- Process for return: Filling out the return form on our website OR
- Contacting us at starlume112@gmail.com
Please include:
- Order number
- Reason for return
- Photos (if item is damaged or incorrect)
- Process of refund within 7 Days
- Contact details: starlume112@gmail.com
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